RISE: Member retention for gyms

It’s not just there when someone’s leaving.

From their first day to their next referral, RISE keeps every member in a personal WhatsApp conversation.

Welcome Priya! Your first session is booked for tomorrow at 8am. Can’t wait.Coach Mark08:01Join

Check-insHey Jake, just checking in, how’s training going this week?Coach Mark09:15

Huge congrats on the deadlift PB today Jake! That’s real progress.Coach Mark18:40Wins

ReviewsIt’s been a couple of months since you started, fancy a proper progress chat?Coach Mark11:20

Hey Sarah, noticed you’ve missed a couple of weeks. Everything okay?Coach Mark15:50At-risk

Win-backNo pressure at all, fancy easing back in with Thursday’s 6pm?Coach Mark10:05

Thanks for referring Tom! He just signed up. Next month’s on us.Coach Mark17:10Referral

Three steps. One tap.

01 02 03

01 / SPOT

↗

Spot who’s slipping.

The at-risk engine watches attendance and flags members going quiet, before they think about cancelling.

Sarah J.

Last class · 11 days ago

At risk

David L.

Last class · 8 days ago

Watching

Priya K.

In class · today

On track

02 / DRAFT

↗

Drafted in your voice.

AI writes the message the way your coach would. Never a generic blast.

AI DRAFT
Hey Sarah, noticed you’ve missed a couple of weeks. Everything okay? If life’s gone mad we can look at shorter sessions. No pressure 💪Coach Markdraft · in your voice

03 / APPROVE

↗

You tap approve.

Nothing sends without you. WhatsApp-compliant, opt-outs handled automatically.

Approve & send

Sent

APPROVAL QUEUE4 PENDING

WEEKLY CHECK-IN

Hey Priya, just checking in, how is your training going this week?

WIN-BACK

Hey Sarah, noticed you’ve missed a couple of weeks. Everything okay? We can look at easier session times if that helps.

PROGRESS REVIEW

Hey Jake, it’s been a couple of months since you started and I’d love to check in properly on how things are going.

REFERRAL

Hey David, if anyone ever comes to mind who’d benefit from a free trial session, just send them my way anytime.

Booking ReminderGoogle Review RequestNew Member JourneyNo-Show Follow-Up7-Day Absence Alert+ 6 more workflows

Nothing sends without you.

Every message from every workflow waits in one approval queue. Review, edit, or approve. One tap.

Opt-outs handled automatically

CASE STUDY

Inside a 500-member gym running RISE.

Every number here is pulled live from production, not a projection.

One tap reaches hundreds of members at once, and every message still reads personal.

9 in 10

back in class after a nudge

97%

sent word-for-word

13–19

hours saved weekly

2,315

messages drafted a month

Measured inside Body Fresh, a 500-member gym running RISE every day. 30 June 2026.

Plugs into what you already run.

attendance

your voice, approvedWhatsAppdelivered

See you Thursday at 6! 💪18:02

Reads: attendance · membership · join date · contact
Never sold. Never shared. Nothing sends without your approval.

Ready to keep more members?

See RISE running on a real gym’s numbers, a 20-minute demo.

Book a demo ↗